This section provides information for third party representatives who want to raise a concern about a social service worker.
What concerns can we look at?
A social service worker is fit to practise if they meet the standards of character, conduct and competence to do their job safely and effectively.
Where a worker’s behaviour or actions fall below the standards we expect, we can investigate and take action.
We can investigate concerns about a worker’s:
- professional practice
When should you make a referral?
You must make a referral when you become aware of alleged fitness to practise concern/s or assesses that a required referral will not be made by the provider/employer for any reason or assess that misconduct is serious enough to merit a referral.
Regulatory action may be required if the concern relates to:
- deficient professional practice
- behaviour that is fundamentally incompatible with registration, such as serious criminal acts or bringing the profession into disrepute.
Employer advice line
If you would like to speak to someone about a referral, our employer advice line provides specialist support and advice to employers and higher education institutions (HEIs) about our fitness to practise processes.
Email us at firstname.lastname@example.org or phone 0345 60 30 891, select the option for employer advice line.