For example, that means you should be able to:
We’ve also written the website text in plain English to make it as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of this website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email email@example.com. We’ll consider your request and get back to you within five working days.
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Currently we do not provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have both fixed and portable audio induction loops.
We have included a map on our Contact us page. The amount of magnification allowed on the map is controlled by Google Maps and not by the SSSC. If you cannot view the map on our contact us page, please email email@example.com for directions.
BSL users can contact us via contactSCOTLAND-BSL, the online British Sign Language interpreting service. Find out more on the contact SCOTLAND website. If you are visiting our office and require British Sign Language interpreting, please email firstname.lastname@example.org to arrange this.
The SSSC is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Some webpage elements are inaccessible when using just a keyboard.
This fails Guideline 2.1 Keyboard Accessible / Success Criterion 2.1.1 Keyboard. We are working to fix this issue and expect to have it completed by Spring 2021.
Webpages don’t have descriptive titles.
This fails Guideline 2.4 Navigable / Success Criterion 2.4.2. We are working to fix this issue and expect to have it completed by Spring 2021.
Some pages have poor colour contrast.
This fails Guideline 1.4 Distinguishable / Success Criterion 1.4.3 Contrast (Minimum). We are working to fix this issue and expect to have it completed by Spring 2021.
Pages have a poor active focus when tabbing through links.
This fails Guideline 2.4 Navigable / Success Criterion 2.4.7 Focus Visible. We are working to fix this issue and expect to have it completed by Spring 2021.
Error messages on contact forms are not consistent.
This fails Guideline 3.3 Input Assistance / Success Criterion 3.3.3 Error Suggestion. We are working to fix this issue and expect to have it completed by Spring 2021.
Some images have alt text left empty deliberately.
Where appropriate, images on our site have concise and descriptive alt text. We follow the RNIB guidelines and images considered as decorative have empty alt text added to them. This fails Guideline 1.1 Text Alternatives / Success Criterion 1.1.1 Non-text Content.
Some pages don’t have a ‘skip to content’ link.
This fails Guideline 2.4 Navigable / Success Criterion 2.4.1 Bypass Blocks. We are working to fix this issue and expect to have it completed by Spring 2021.
PDFs and other documents
Some documents are not accessible in a several ways including missing text alternatives and missing document structure. For example, they may not be structured so they’re accessible to a screen reader. This fails Guideline 4.1 Compatible / Success Criterion 4.1.2 Name, Role, Value. These documents are not essential to providing our services. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018.
Any new PDFs or Word documents we publish will meet accessibility standards.
This website was last tested on 23 January 2020. The test was carried out internally.
We used the Siteimprove Accessibility Checker browser plugin and used elements of the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on which of our pages to test.
We plan to identify and fix issues according to the timescales shown for each area above.
This statement was prepared on 11 February 2020. It was last updated on 22 December 2020.