We want to offer excellent customer service. Complaints are important as they can help us understand where we might be falling short. We issue a short summary each quarter and a more detailed yearly report on the complaints we receive, the actions we take and areas for improvement.
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- SSSC Complaints Performance 1 April 2022 – 31 March 2023.pdf
- SSSC Complaints Performance – quarterly update for period 01042023 to 30062023.pdf
- Complaints Performance 1 April 2020 – 31 March 2021.pdf
- Complaints performance 2019-2020.pdf
- Complaints performance 2018-19.pdf
- SSSC Complaints Performance - quarterly update for period 01072023 to 30092023.pdf
- Complaints Performance - quarterly update for period 01102023 to 31122023.pdf
- SSSC Complaints Performance 1 April 2023 - 31 March 2024.pdf
- Complaints Performance - quarterly update for period 01042024 to 30062024.pdf
- Complaints Performance - quarterly update for period 01072024 to 30092024.pdf
- Complaints Performance - quarterly update for period 01102024 to 31122024.pdf