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We are proposing a change to our hearings process and want to hear your views. We'd like to improve our process and focus our resources better. We propose to do this by only holding hearings when the worker disagrees about the outcome of our investigation and asks for a hearing to resolve the disagreement. 

In this consultation we will:

  • tell you what we currently do
  • explain the change we are proposing
  • ask for your views
  • ask for your help to identify any potential impact on people with protected characteristics.

The consultation closes on 16 October.

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