It is critical that we involve people in the design and delivery of our work.

Our Involving People Engagement Strategy and Framework for 2023-2026 sets out how we involve, listen to and act on the views of stakeholders, and make sure the views of people who have a particular interest can influence our work and the design of our services.

The Strategy and Framework also has our eight-step process to involving people in our work.

Download the Strategy and Framework

Our aims are to:

• deliver regulation that is informed by stakeholders
• promote a positive culture within the SSSC that focuses on involvement and co-design and that follows the principles of the Scottish Approach to Service Design
• improve and develop evidence-based decision making by bringing together the stakeholder voice into the organisation through their involvement and gathering and analysing information and intelligence
• create an environment and culture of co-production, improvement and innovation across the organisation.