We are responsible for the promotion of high standards of conduct and practice among social service workers so we must ensure that high standards in their education and training are maintained. To do this, we developed rules and requirements that qualifications must adhere to which helps us to make sure that all qualifications are of a high standard.
There are three sets of rules, each applying to a different kind of course:
The SSSC Handbook for Quality Assurance and Enhancement
The SSSC Handbook for Quality Assurance and Enhancement outlines procedures that should be followed by us, course providers and other stakeholders meet the high standards as set by the rules and requirements. Whilst the rules set out what is to be done, the purpose of the handbook is to give guidance on who is involved and advise on the best approach.
For more information about the handbook, please email: firstname.lastname@example.org
Are you a student who wants to make a complaint about a course provider?
Complaints about any aspect of social work honours degree or postgraduate programmes, courses approved under the rules and requirements for specialist training or courses approved under the rules and requirements for awards developed from the Standard for Childhood Practice 2008, must first follow the internal complaints procedure for that course provider. Guidance for this should be within the course/student handbook. If the outcome of this process is unsatisfactory, students and other stakeholders have a right to lodge a complaint with us.
More information and the process for making a complaint about a course provider is within the SSSC Handbook for Quality Assurance and Enhancement.