The SSSC is responsible for registering and regulating people who work in social services in Scotland. Our role is to increase protection of people who use social services, to raise standards of practice and to increase public confidence in the sector. The SSSC aims to protect people who use services and their carers by promoting high standards of conduct and by taking action where the public are at risk.

When a social service worker applies to register with the SSSC they must agree to abide by the Code of Practice for Social Service Workers which sets out the conduct expected of social service workers and informs people who use social services and the public about the standards they can expect.

Making a complaint about a social service worker

The SSSC can investigate the conduct of registered social service workers. When an allegation of misconduct comes to our attention, we will consider whether there is a question about a social service worker’s suitability to remain on the Register.

• You can download the complaint form here.
• You can download the complaint guidance here.
• You can download the what happens when a complaint is made to the SSSC about a registered worker? here

Conduct Hearings

Attending conduct hearings held in public

Members of the public wishing to attend a conduct hearing should contact Audrey Wallace, Committee Services Administrator on 01382 207212 or audrey.wallace@sssc.uk.com

Media wishing to attend a conduct hearing

Please view guidance for media wishing to attend conduct hearings by clicking the link below.

SSSC conduct hearings: guidelines for media wishing to attend