20:20 Vision
The social services workforce fit for the future

Workshop slideshows Slides from the workshops are now available to download in Adobe PDF format.

About the conference

All of Scotland's citizens will use social services at some point in their lives. The SSSC as the workforce regulator, together with employers, workers, policy makers and people who use services have a responsibility to plan for a workforce able to meet future demand. Over the next five years over 50,000 social service workers will register for the first time. This will lead to a trained and qualified workforce with the potential to transform social services. The size of this task and making the links between workforce development and registration presents challenges to employers.

Through speakers, panel discussion and workshops the conference discussed:

• leadership for the social service workforce for the future
• personalisation and what this means for workforce planning
• the changes and challenges ahead for the workforce and how to get the skills they need
• what the sector can learn from sharing evidence of good practice
• how registration, training, learning and development make a difference to the lives of people who use services
• the status and importance of the social service workforce in providing improved and better services
• how web tools and technologies are supporting the workforce.

Key speakers

• Adam Ingram, MSP, Minister for Children and Early Years
  
  
• John Seddon, Professor and Renowned Management Thinker.
  John Seddon has a reputation as a critic of public sector reform. The notion of ‘economies of scale' is, he maintains, a myth. John insists managers will discover they would be far better off if they knew how to manage flow rather than scale. He is the visiting professor at the Lean Enterprise Research Centre, Cardiff University, and managing director of Vanguard Consulting. He is author of Systems Thinking in the Public Sector. John will be speaking on: It's the system, stupid!.
  
  
• Moira Gibb CBE, Chair of the social work task force in England and Chief Executive, Camden Borough Council.
  Moira joined Camden as Chief Executive in July 2003. She has worked in a number of local authorities: Royal Borough of Kensington and Chelsea, Ealing, Surrey and Newcastle-upon-Tyne, in their Social Services departments in a variety of roles. She has served on a number of bodies, including the Lifting the Burdens Task Force, is currently a Director of the London Marathon and sits on the board of the UK Statistics Authority. Since December 2008, she has been Chair of the Government's Social Work Task Force. Moira will be speaking on: Enhancing the future of Social Services.
  
  
• Chaired by BBC Scotland Newsnight presenter, Glenn Campbell

Workshops

Each delegate had the opportunity to take part in all four of the workshops.

The workshops will covered the following areas:

• Tools for 20:20 vision
  A practical workshop on the workforce planning tools developed and published by the SSSC. What's available, how to use the online tools: an opportunity for you to try them out and giveus feedback.
  
  
• A skilled workforce
  What do we need, how will we get those skills into the workforce and who's going to need to do this?
  
  
• What will services need to look like for future demand?
  Direct payments, increasing choice for people who use services means that services and the way that they are provided is changing. What are we learning from the Sector Skills Assessment and research that can help us identify the challenges and opportunities ahead?
  
  
• Leading the 20:20 vision: an action plan
  What are the top things that need done to get us to 2020 and who needs to do them?

Workshop slides

You can download the slideshows that were used at the workshops.