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Working in Housing Support Roles

 

Who is it for?

Helping people to move into and remain in their own homes, through providing general counselling, advice, assistance and support are now integral parts of health and social services for vulnerable people.  Managers in housing support services need to create an environment in which expectations are clear, consistent and reasonable in terms of what the individual can and cannot do.  This Skills Set is intended to indentify the skills areas needed by managers in housing support services to achieve this.

In addition to the units listed here, there are other units that staff may find relevant to their job roles. While these are not included in the Skills Set, staff may wish to undertake these units as part of their ongoing CPD.

This Skills Set is for managers in housing support services, as well as people transferring or considering a move to work in this area of practice.

List of Skill Areas & Knowledge

Staff should select and complete 4 units from the following list. Unit selection should be based on job role and candidate need.
HSC 411 Manage a service which achieves the best possible outcomes for the individual
HSC 414

Assess individuals’ needs and preferences

HSC 415 Produce, evaluate and amend service delivery plans to meet individual needs and preferences
HSC 421 Promote employment, training and education opportunities for individuals
HSC 422 Promote housing opportunities for individuals
HSC 429

Work with groups to promote individual growth, development and independence

HSC 430 Support the protection of individuals, key people and others
HSC 433

Develop joint working agreement and practices and review their effectiveness

HSC 434

Maintain and manage records and reports

HSC 446 Manage dispersed workforce to meet the needs and preferences of individuals at home
HSC 449 Represent one’s own agency at other agencies’ meetings
HSC 450 Develop risk management plans to support individuals’ independence and daily living within their home

The HNC Units “Social Care: Housing Support” and “Social Care: Homelessness” may cover some of the underpinning knowledge for the units listed above.

SCQF Credit Rating & Level:
The HNC Units “Social Care: Housing Support” and “Social Care: Homelessness” are levelled at SCQF level 7. The SCQF level for the SVQ units will be published at a later date.
Links & Progression Routes:
This skills set links with the  SVQ4 in Health and Social Care.
Assessment:
The units in this skills set must be assessed in accordance with the SVQ assessment guidance published SQA/City & Guilds for the SVQs in Health & Social Care. The HN unit must be assessed in line with the guidance published by SQA for the HNC Health & Social Care


 

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