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First Line Managers

 

Who is it for?

Staff working in first line management roles in residential or community based services.

List of Skill Areas & Knowledge
Staff should select and complete 4 units from the following list. Unit selection should be based on job role and candidate need.
HSC 048    Demonstrate a style of leadership that ensures an organisational culture of open and participatory management and practice
HSC 049

Develop and maintain an environment which safeguards and protects children and young people
HSC 411 Manage a service which achieves the best possible outcomes for the individual
HSC 415 Produce, evaluate and amend service delivery plans to meet individual needs and preferences
HSC 433 Develop joint working agreements and practices and review their effectiveness
HSC 435

Manage the development and direction of the provision
HSC 436 Promote and manage a quality provision
HSC 444

Contribute to the selection, recruitment and retention of staff to develop a quality service
HSC 445

Recruit and place volunteers
HSC 446 Manage dispersed workforce to meet the needs and preferences of individuals at home
HSC 451 Lead teams to support a quality provision

The HNC Units “Managing Resources in Care Services” or “Supporting and Managing Provision in Secure Care Settings” may cover some of the underpinning knowledge for the units listed above.
SCQF Credit Rating & Level:
The HN Units “Managing Resources in Care Services” or “Supporting and Managing Provision in Secure Care Settings” are set at SCQF Level 7. The SCQF level for the SVQ units will be published at a later date.
Links & Progression Routes:
This skills set links with the  SVQ4 in Health and Social Care and to the HNC Health & Social Care.
Assessment:
The units in this skills set must be assessed in accordance with the SVQ assessment guidance published SQA/City & Guilds for the SVQs in Health & Social Care. The HN unit must be assessed in line with the guidance published by SQA for the HNC Health & Social Care


 

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